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For Reolink customers who have:

  • any technical issues while using our products or services
  • any payment or delivery problems while placing your orders
  • any feature suggestions
  • any other concerns

For Reolink customers who request a warranty, return or exchange:

For Reolink customers who request a warranty, return or exchange:

Check Policies & Start a Request

For the media, bloggers, or YouTubers:

If you are interested in Reolink products and want samples to get more information about our products or services, please contact us at pr#reolink.com (replace # with @).

For affiliates or business partners:

For affiliates or business partners:

Want to do business with Reolink? We offer you better margins and more. Get detailed info:

Become our business partner

Or if you have any related problems, please contact us at sales#reolink.com (replace # with @).

Office Address: FLAT/RM 705 7/F, Fa Yuen Commercial Building 75-77, Fa Yuen Street, Mong KoK, KL, Hong Kong

Telephone: +1 833-424-0499 (Pacific Standard Time 5:00 pm to 2:30 am, Monday to Friday)

Please note: DO NOT return items to office address. To return a product, contact support#reolink.com (replace # with @) or start a return request first.

If you have any questions about our Privacy Policy, or request your personal data, you can contact us at dpo#reolink.com (replace # with @).